罗伯特·B·登哈特（Robert B. Denhardt）：现任美国亚利桑纳州立大学公共事务学院教授，美国国家公共行政研究院院士并且担任美国许多州政府和地方政府在质量管理、战略规划和公共生产率等方面的咨询顾问。作为国际著名的公共行政学家，登哈特博士曾经担任美国公共行政学（ASPA）会长、中佛罗里达大学公共行政系主任、密苏里—哥伦比亚大学副校长以及密苏里州长的生产率咨询委员会主席，他还是美国公共行政学会全国公共服务运动组织的创始人和第一任主席。登哈特博士著述甚丰，迄今为止，已经出版了16本专著，其中有代表性的著作包括：《新公共服务》，《公共组织理论》等。 https://priceschool.usc.edu/robert-denhardt/ 珍妮特·V·登哈特（Janet V. Denhardt）：现任美国亚利桑纳州立大学公共事务学院教授，她的教学和...(展开全部)

Constituting a new television genre, live broadcasts of "historic" events have become world rituals which, according to Dayman and Katz, have the potential for transforming societies even as they transfix viewers around the globe. Analyzing such public spectacles as the Olympic games, the moon landing, and Pope John Paul II's visits to Poland, they offer an ethnography of how m...(展开全部)

Constituting a new television genre, live broadcasts of "historic" events have become world rituals which, according to Dayman and Katz, have the potential for transforming societies even as they transfix viewers around the globe. Analyzing such public spectacles as the Olympic games, the moon landing, and Pope John Paul II's visits to Poland, they offer an ethnography of how m...(展开全部)

Branding is an integral part of modern business strategy. But while there are dozens of books on branding products and marketing campaigns, nobody has applied the logic and techniques of branding to customer service--until now.

Who works for the government and why does their work matter? Michael Lewis, bestselling author of The Big Short and The Fifth Risk, along with an all-star team of writers and storytellers, takes us on a riveting journey into a hidden world The government is a vast, complex system that citizens pay for, rebel against, rely upon, dismiss, and celebrate. It’s also our shared resou...(展开全部)

Lori works illegally in a rented flat in central London, living in fear of police raids which could mean losing her small daughter and her dream of a new life. Freya is a student who finds she can make far more money as an escort than she could in an office; life, after all, is already a tangle of madness and dissociation. And Paula is a journalist whose long-term campaign agai...(展开全部)

When the State Meets the Street probes the complex moral lives of street-level bureaucrats: the frontline social and welfare workers, police officers, and educators who represent government’s human face to ordinary citizens. Too often dismissed as soulless operators, these workers wield a significant margin of discretion and make decisions that profoundly affect people’s lives....(展开全部)

When the State Meets the Street probes the complex moral lives of street-level bureaucrats: the frontline social and welfare workers, police officers, and educators who represent government’s human face to ordinary citizens. Too often dismissed as soulless operators, these workers wield a significant margin of discretion and make decisions that profoundly affect people’s lives....(展开全部)

Between 1967 and 1997, George Steiner wrote more than 130 pieces on a great range of topics for The New Yorker, making new books, difficult ideas, and unfamiliar subjects seem compelling not only to intellectuals but to "the common reader." He possesses a famously dazzling mind: paganism, the Dutch Renaissance, children's games, war-time Britain, Hitler's bunker, and chivalry a...(展开全部)